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Terms and Conditions

These Terms and Conditions will be part of the contract between the customer and Regali Con Amore Ltd, trading as Con Amore. Regali Con Amore Ltd is registered in England & Wales, company no. 11891601.

1. Contract of Sale

​All orders that you place on this website will be subject to acceptance in accordance with these Terms and Conditions. When you place an order to purchase a product we will send you an e-mail confirming receipt of your order and detailing the items requested. It is your responsibility to check the details in your order confirmation email, including the shipping address, and to contact us if there are any errors.

The final acceptance of your order will be complete at the time we send you a Dispatch Confirmation email. Any products from the order, not confirmed in the Dispatch Confirmation email, have not been purchased and paid for. The ownership remains with Regali Con Amore Ltd until the complete payment of the order has been made.

In the unlikely event we are unable to supply all or part of your order, we will notify you as soon as possible and reimburse your payment for these items in full as soon as possible; and no later than 30 days after the intended delivery/collection date. Please refer to our delivery page for shipping information.

​2. Prices, Availability & Promotions

All prices are given in Pound Sterling (£) and are inclusive of VAT. Prices may change and offers may be withdrawn at any time. The prices do not include delivery charges which are added to your order at checkout.

Although we try to ensure that all prices displayed on our website are accurate, errors may sometimes occur. We will not be held responsible for pricing errors due to software malfunctions or human error. If we discover an error in the price of an item you have ordered, we will contact you as soon as possible. You will have the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we will consider the incorrectly priced item as cancelled.

This website operates on an “invitation to treat” basis and not as an “offer for sale” as a result, Regali Con Amore reserves the right to decline orders for bulk or high value purchases.

All displayed products are subject to availability – we do display real time stock information on our website, however we also take orders offline and so we cannot always guarantee availability of items particularly when stock is low.  You may still order out of stock products by contacting our sales team, subject to availability with our supplier. We will send a payment request when the item is back in stock and payment for any out of stock item will need to be received in full before dispatch.

From time to time, we may give you a promotion code that you can use to reduce the price of specified products or to redeem a free gift. Remember, it’s up to you to enter the code at checkout and you can only use one promotion code per order. Note that some codes may only be valid for certain items and most codes will have an expiry date. In situations where a free gift or bundle are applicable, we are only able to fulfil this while stocks last.

Please note the terms and conditions of each promotion may vary, so make sure you check when you receive any codes. If you receive a unique promotion code that is meant just for you please keep it secret and don’t let anyone else use it or abuse it. If we think there is or has been a misuse of a promo code in any way, we will cancel your promotion code and/or suspend or even close your account.

By placing an order you are consenting to be bound by these terms and conditions and those stated on our delivery page.

3. Delivery Charges

Orders including delivery charges will be subject to the usual VAT charges. While every effort is made to send complete orders, we reserve the right to make part deliveries.

Delivery cost is £3.95 for orders under £60 within UK mainland, Channel Islands and Northern Ireland (£5.95 for orders over 2kg). We offer FREE delivery within UK mainland for orders over £60 or within 10 miles of our store. For full delivery charges please refer to our delivery page.

4. Payment Terms

Full payment for your order must be received by Regali Con Amore before it is dispatched. We accept payment via Square or Paypal. Please visit the relevant website for their full terms and conditions.

We accept

  • Visa (Debit/Delta/Electron)
  • MasterCard/Eurocard (including Maestro)
  • American Express

5. Returns

If you are a Consumer, by law you have the right to cancel your contract before you receive the products or to return any products to us within 7 working days after the date of receipt of the product. It is your responsibility to take care of the products provided by Regali Con Amore and to ensure that the products and their packaging are not damaged. Your right to cancel your order after receiving the products shall not apply to:

products which are personalised or made to your specification,

earrings,

face masks

or any handmade bath products.

Please refer to our returns page for our full returns policy.​

6. Display on the Website

​We have made every effort to display as accurately as possible the appearances, colours, textures or finishes of our products that appear on the website. What you see will depend on your monitor and computer equipment, we are therefore unable to guarantee that the product images are an accurate representation of the actual merchandise.

All products are sold as one piece and the price displayed is for one unit, unless otherwise stated in the product description that the product is a set and contains multiple pieces.

7. Use of Cookies

​For full details of how we use cookies please see the cookie section of our privacy policy.

​8. Privacy

​For details of how we collect and use any personal information, please see our privacy policy.

​ 9. Contacting us

You can contact us using the details below:

Tel: +44 (0)1285 641356

Email: sales@conamore.co.uk

Or in writing to Con Amore Swan Yard, West Market Place, Cirencester Gloucestershire GL7 2NH

10. Unlawful or Prohibited Use

You shall not use this site for any purpose that is unlawful or by any means prohibited under these terms and conditions. You shall not use this site in any manner, which may harm Regali Con Amore LTD or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

11. Web Site Terms of Use

All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change without notice.

12. Copyright

All contents and information on this site including without limitation text, graphic and images, is the property of Regali Con Amore LTD  or the property of their respective owners and is protected by United Kingdom copyright laws.

13. Trademarks

All trademarks that appear on this site are the property of their respective owners.

14. Other

​We may change these Terms and Conditions at any time. If any of these Terms and Conditions are invalid or unenforceable, the remainder of these Terms and Conditions shall continue to have full force and effect.